The company asked people to queue in Soho for the opportunity to smash up their existing mobile phone, and win a new mobile. We immediately shared our disgust with this spectacle, which seemed to promote destruction of functioning mobiles, that could have second and third lives.
We’ve repaired for over five years in our communities. Now we are witnessing worrying developments, including the emergence of products that are simply — and unnecessarily — disposable. Some are even single-use.
For us to believe that retailers are serious about repair and reuse, we need to see them fully integrated into their whole business models. Instead of PR, we need evidence of design for longevity, and greater guarantees on products.
We took the opportunity to research commercial repair businesses in East London to come up with initial criteria to help find reliable options
Our headphones are some of our most-used and best-loved devices. But how do we pick the right pair, and what do we do when they break? And what about the future?
This narrative frame of “peak stuff” is particularly dangerous because it suggests we are overcoming global, future resource depletion like we *are doing* with ozone, or we think we already did with acid rain. It lulls us into a very false sense of complacency.
We created a film in time for Earth Day. In this short film, we confront the electronic waste mountain. Globally, we produced 42 million tons of this waste last year. It seems abstract as a number but video makes it real.
We have created elaborate empathy buffers. Not just in relation to the people who make our gadgets, but to the people most impacted by the massive greenhouse gasses emitted in electronics production.