We don’t measure success simply by the number of objects fixed – success also comes in the form of changed attitudes, greater confidence, more enthusiasm for repair, or understanding of our wider patterns of resource use.
Repair Data
We collect data on every repair that we attempt at our events using our Fixometer app. We then use that data to provide insights into the devices and problems we see to those who design, manufacture and regulate products in the first place. We want to identify the barriers to repair that people come up against, whether it’s lack of spare parts, poor documentation, or simply bad design.
We’re also a founding member of the Open Repair Alliance, which shares information and insights with repair organisations around the world. And we’re exploring the availability of reliable commercial repairers, with our Repair Directory.
Our applications
Our latest insights
Below are some of the insights we’ve gleaned We’ve researched the changing landscape of the commercial repair sector in East London: some smaller businesses are finding it tough to compete with superstores and large manufacturers, and the next generation of younger repairers face an uncertain career path. Find out more about the improvements in our latest release of the Fixometer – version 3.0 AKA “Commutator”. We appear on The One Show tonight, talking about mobiles and why we – and professionals – struggle to repair so many of them in a cost-effective way. Using mobiles for longer is crucial to reducing their environmental impacts. Building on work in East London, the aim is to discover as many relevant businesses as possible in three North London boroughs, collect data on them, and then develop and apply criteria for reliable businesses. The first version of the Open Repair Data Standard (ORDS) is now ready, following the initial meeting of the Open Repair Alliance’s founding members in October during Fixfest. Restart co-founder Ugo Vallauri spoke at Mozilla Festival (“MozFest”) 2017: the world’s leading festival for the open internet. Mozfest gathered together advocates for a ‘healthy internet’ and hardware is a big part of this. Open Repair Alliance founding members include The Restart Project (UK), Repair Café Foundation (Holland), Anstiftung Foundation (Germany), Fixit Clinic (US) alongside iFixit. 
Portraits of repair businesses in East London
Responding to community needs with the latest Fixometer release
Why repairing mobiles is not easy enough
Mapping commercial repair in three more London boroughs
Launching the Open Repair Data Standard
Listening and speaking at Mozfest 2017
Announcing the International Day of Repair and introducing the Open Repair Alliance