Repair Data

We collect data on every repair that we attempt at our events using our Fixometer app. We then use that data to provide insights into the devices and problems we see to those who design, manufacture and regulate products in the first place. We want to identify the barriers to repair that people come up against, whether it’s lack of spare parts, poor documentation, or simply bad design.

We’re also a founding member of the Open Repair Alliance, which shares information and insights with repair organisations around the world. And we’re exploring the availability of reliable commercial repairers, with our Repair Directory.

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Here's what we are learning and from our work on repair data

6 March 2018

Changing attitudes and actions: research with Nottingham Trent University

We don’t measure success simply by the number of objects fixed – success also comes in the form of changed attitudes, greater confidence, more enthusiasm for repair, or understanding of our wider patterns of resource use.

2 March 2018

Portraits of repair businesses in East London

We’ve researched the changing landscape of the commercial repair sector in East London: some smaller businesses are finding it tough to compete with superstores and large manufacturers, and the next generation of younger repairers face an uncertain career path.