Do fixes include software and hardware fixes? Which are more common?

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Many of our fixes are in fact software related.

Issues related to software contribute to a feeling of “perceived obsolescence”, and motivate an owner of a device to abandon it, when a simple software fix can address the frustrations of a user and prolong the lifecycle of a gadget. In fact, often times mobiles, tablets and laptops can refuse to boot due to software problems.

With laptops, software fixes are just as common as hardware ones.