How important are spare parts?

Roughly 18% of repairs require spare parts. In exceptional cases, especially for screen repairs, participants bring the parts with them and we are able to fix the device on the spot. Most require follow-up by the device owner.

Spare parts for some devices and categories of devices are found for sale online. To ensure you can keep your devices for as long as possible, we would encourage you to research the availability of quality spare parts before choosing a device to buy.