Unrepaired: what to do

Some devices remain “unrepaired” despite our best efforts – what to do? Sometimes we refer people to commercial repairers for help – that is the preferred option as we need to stimulate the commercial repair economy.

If unwilling to spend money or time, then device owners should ask themselves


Does this device need (realistic) repair but I can’t be bothered?
If repair is unrealistic, does this device have valuable parts?


If yes to either, REUSE is the preferred option. It is worth trying to sell your device especially if it has valuable parts. If you sell it via Ebay, you can even decide to donate part or all of the proceeds to The Restart Project. (We do not take donations of broken stuff.)

If the device or appliance is commonplace and cheap to buy new, don’t bother trying to sell it. There are people who collect non-functioning devices, especially if you share info from your Restarter about what has failed. Try Freecycle, Freegle, or Streetbank.

If curious, you might also try your local hackspace, makerspace (map in London) or community computer refurbisher to see if they are in need of your broken gadget for parts.

**Before parting with a device containing personal data in this way, device owners need to properly wipe data from it. Here is our advice for PCs and laptops. Seek help elsewhere for other devices.**


Is the answer no to the questions above?
Am I so heartbroken and tired that I want to bin it?


Wait a minute! It’s time to RECYCLE. Electronic waste is extremely toxic and should NEVER go to landfill. (Recycling recoups some of the raw materials in our electronics, but not all.)

In the EU, it is likely you actually paid for the recycling of your device at purchase. We could try and explain but the system is very complex.

All you need to know is: in the UK, Recycle Now has an easy locator for e-waste collection points and stores like PC World recycle e-waste. Why not take the kids to learn?

recyclenow postcode locator